Frequently Asked Questions
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Please order on or before your region area dates to ensure you receive your order before Christmas.
Print and Frame Orders:
Cut-off dates – Excluding WA/NT/TAS:
- Priority Post: 30 November 2024Cut-off dates to WA/NT/TAS:
- Priority Post: 27 November 2024
Print Only Orders:
Cut-off dates – Excluding WA/NT/TAS:
- Express Post: 16 December 2024Cut-off dates to WA/TAS:
- Express Post: 13 December 2024Cut-off dates to NT:
- Express Post: 13 December 2024
In-Store Pick Up:
Print and Frame Orders - Dates for ordering in time for pick up before Christmas
- 02 December 2024Print Only - Dates for ordering in time for pick up before Christmas:
- 22 December 2024
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All images are printed on museum grade, acid free 310gsm 100% Smooth Cotton Rag fine art paper using genuine Epson Ultra-chrome Pro inks.
Smooth Cotton Rag is offered as the perfect choice for crisp detail. This ultra-smooth 100% cotton rag with no optical brighteners provides a clean matt surface, with high colour density and gamut for the very best in fine art printing.
Key Benefits
• 100% cotton rag
• Very smooth surface
• No optical brighteners
• High color consistency and gamut
• Water resistance
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We use sustainable Australian grown Tasmanian Oak frames with 20mm wide mouldings (frame width).
Black and white oak timber frames have been coated with a premium paint finish and our raw oak frame has been maintained for its natural timber look.
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Our prints are individually made to order so please allow up to 7 days for print only orders to be shipped. For print & framed orders please allow up to 3 weeks to receive your order domestically.
Order time is dependent on the amount of orders being processed and we will fulfil all orders as quickly as possible.
For international shipping please contact before placing an order.
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All orders are assembled and packed by professionals.
Print only orders are packed in durable cardboard tubes.
Frames orders are carefully bubble wrapped and use shatter proof, museum grade Plexiglass acrylic. This Plexiglass will also help protect your print from UV damage.
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Due to our product being exclusively printed and framed for each order, we do not accept returns unless faulty.
